Privacy Policy

Last updated: August 13, 2026

This Privacy & Cookie Policy explains how Dalmatian Dream collects, uses, stores and protects personal information when you visit dalmatiandream.com, purchase or use DD Ad Platform PRO, use DD Center, contact us, or otherwise interact with our services.

We respect your privacy and process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and applicable European Union and Croatian privacy and electronic communications legislation.

1. Data Controller

The data controller responsible for the processing described in this Privacy Policy is:

Dalmatian Dream
Split, Croatia
Email: support@dalmatiandream.com

For questions regarding privacy or the processing of your personal data, you may contact us using the email address above.

2. Information We Collect

Depending on how you use our website and services, we may collect the following categories of information.

Account Information

When an account is created or maintained through DD Center, we may process information such as:

  • Name

  • Email address

  • Account identifier

  • Account status

  • Login and authentication information

  • Purchase and license information

Passwords are not stored in readable plain-text form.

Purchase Information

When you purchase DD Ad Platform PRO, we may process information necessary to identify and administer the transaction, including:

  • Customer name

  • Email address

  • Order identifier

  • Product purchased

  • Purchase date

  • Amount and currency

  • Payment status

  • Transaction or payment provider reference

Payment processing may be performed by a third-party payment provider such as PayPal.

We do not need to receive or store your complete payment card details when payment information is processed directly by the payment provider.

License and Activation Information

DD Ad Platform PRO communicates with our licensing infrastructure to activate and validate software licenses and provide updates.

This may include:

  • License identifier

  • Website domain

  • Site identifier or site hash

  • Plugin version

  • WordPress version

  • PHP version

  • Activation identifier

  • License status

  • Activation status

  • Date and time of license requests

  • Technical information necessary to prevent unauthorized use

This information is used to provide the licensed service, enforce applicable activation limits, deliver updates and protect our licensing infrastructure.

Technical Information

When you access our website or services, our servers may automatically receive technical information such as:

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Requested URL

  • Referring URL

  • Date and time of the request

  • HTTP response information

  • Security and server log information

This information may be processed for security, troubleshooting, service operation, abuse prevention and performance monitoring.

Communications

If you contact us by email or through a contact or support form, we may process:

  • Your name

  • Email address

  • Message content

  • Technical information you provide

  • Attachments you voluntarily provide

  • Support history

Please do not send passwords, private keys, payment credentials or other unnecessary sensitive information through support requests.

3. How We Use Personal Data

We may process personal information for the following purposes:

  • Providing DD Ad Platform and DD Ad Platform PRO

  • Managing DD Center accounts

  • Processing and recording purchases

  • Activating and validating licenses

  • Managing permitted website activations

  • Delivering software updates

  • Providing customer and technical support

  • Responding to inquiries

  • Maintaining security

  • Detecting fraud, abuse and unauthorized license use

  • Diagnosing technical problems

  • Maintaining accounting and legally required business records

  • Improving the reliability and functionality of our services

  • Complying with applicable legal obligations

We do not sell personal data.

4. Legal Bases for Processing

Depending on the processing activity, we may process personal data on one or more of the following legal bases:

Performance of a Contract

Processing may be necessary to provide products or services you purchased or requested, including account management, licensing, activation, software delivery and customer support.

Legal Obligation

Certain information may be retained where necessary to comply with accounting, tax or other applicable legal obligations.

Legitimate Interests

We may process limited information where necessary for legitimate interests such as:

  • Protecting our services

  • Preventing fraud and abuse

  • Maintaining system security

  • Diagnosing technical failures

  • Protecting our licensing infrastructure

  • Establishing or defending legal claims

Where we rely on legitimate interests, we consider those interests against the rights and freedoms of affected individuals.

Consent

Where required by law, certain processing occurs only after you have provided consent.

You may withdraw consent at any time without affecting the lawfulness of processing performed before withdrawal.

5. Payment Processing

Payments for DD Ad Platform PRO may be processed through PayPal or another payment provider displayed during checkout.

Payment providers process information under their own privacy policies and terms.

Dalmatian Dream may receive information necessary to confirm and administer a transaction, but payment providers may independently process additional information required to complete the payment.

6. DD Center

DD Center is our customer, licensing and software delivery system.

It may be used to:

  • Maintain customer accounts

  • Record orders

  • Manage DD Ad Platform PRO licenses

  • Activate and deactivate websites

  • Validate license status

  • Provide software downloads

  • Deliver software updates

  • Provide customer-related services

Information processed through DD Center is limited to information reasonably necessary for these purposes and related security and legal obligations.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Retention periods may vary according to the type of information.

For example:

  • Account information may be retained while the account remains active and for an appropriate period afterward.

  • Purchase and accounting records may be retained for periods required by applicable tax and accounting laws.

  • License records may be retained while necessary to administer licenses and maintain transaction history.

  • Support communications may be retained while necessary to provide support and maintain an appropriate support history.

  • Security and technical logs are generally retained for a limited period unless longer retention is necessary to investigate security incidents, abuse or legal claims.

Information that is no longer required will be deleted, anonymized or otherwise handled according to applicable legal requirements.

8. Sharing of Personal Information

We do not sell or rent personal information.

Information may be shared with service providers where necessary to operate our services, including providers of:

  • Payment processing

  • Hosting and server infrastructure

  • Email delivery

  • Security services

  • Software distribution or technical infrastructure

  • Professional accounting, legal or compliance services

Service providers receive only the information reasonably necessary to perform their respective services.

We may also disclose information where required by law, a court order or a lawful request from a competent authority.

9. International Data Transfers

Some service providers may process information outside Croatia or the European Economic Area.

Where personal data is transferred outside the EEA, appropriate safeguards will be used where required by applicable data protection law.

These may include an adequacy decision by the European Commission, Standard Contractual Clauses or another legally recognized transfer mechanism.

Cookie Policy

10. What Are Cookies?

Cookies are small text files or similar technologies stored on your computer, smartphone or other device when you visit a website.

Cookies can be used to make websites function, maintain sessions, remember preferences, measure website usage and provide third-party functionality.

Cookies may be:

Session cookies – removed when you close your browser.

Persistent cookies – remain on your device for a defined period or until deleted.

First-party cookies – set by dalmatiandream.com.

Third-party cookies – set by external services integrated into the website.

11. Strictly Necessary Cookies

Strictly necessary cookies are required for essential website functionality.

They may be used for purposes such as:

  • Security

  • Session management

  • Authentication

  • DD Center functionality

  • Checkout functionality

  • Remembering privacy or cookie preferences

  • Fraud prevention

  • Load balancing or other essential technical functions

Because these cookies are necessary to provide functionality requested by the user or to operate essential parts of the service, they may not require prior consent where permitted by applicable law.

Disabling them through your browser may cause parts of the website or DD Center to stop functioning correctly.

12. Functional Cookies

Functional cookies may remember choices or preferences that improve your experience.

Where applicable law requires consent for such cookies, they will not be activated until the appropriate consent has been provided.

13. Analytics Cookies

We may use analytics technologies to understand how visitors use our website and to improve its performance and content.

Analytics may provide information such as:

  • Pages visited

  • Approximate visit duration

  • Browser and device type

  • Referral source

  • General interaction with website features

Where analytics cookies or similar technologies require consent, they will be disabled until consent has been provided.

14. Advertising and Marketing Cookies

Our website may use advertising, marketing or measurement technologies where applicable.

These technologies may be used to:

  • Measure advertising effectiveness

  • Understand interactions with campaigns

  • Prevent repeated delivery

  • Provide advertising functionality

  • Measure conversions

Advertising or marketing cookies that require consent will not be activated before the user has provided the required consent.

15. Third-Party Content

Some pages may contain services or content provided by third parties.

These services may use their own cookies or similar technologies.

Depending on the functionality enabled on the website, third-party providers may include payment processors, analytics providers, video services, social networks or other external platforms.

Third-party services operate according to their own privacy and cookie policies.

Where required, third-party functionality that places non-essential cookies will be prevented from loading until appropriate consent has been obtained.

16. Cookie Consent

When required by applicable law, visitors are provided with a cookie consent mechanism allowing them to make choices regarding non-essential cookies.

You may be offered options such as:

  • Accept All

  • Reject Non-Essential

  • Manage Preferences

Rejecting non-essential cookies will not prevent access to the basic functionality of the website.

Your choice may itself be stored in a strictly necessary cookie or similar local storage mechanism so that the website can remember your preference.

17. Changing or Withdrawing Cookie Consent

Where processing is based on consent, you may change or withdraw your consent at any time.

A Cookie Settings or similar control may be provided on the website to reopen your privacy preferences.

You can also manage or delete cookies using your browser settings.

Deleting cookies may cause the website to ask for your preferences again.

18. Browser Cookie Controls

Most modern web browsers allow you to:

  • View stored cookies

  • Delete cookies

  • Block cookies

  • Block third-party cookies

  • Configure site-specific permissions

Blocking all cookies may affect functionality that depends on authentication, sessions or other essential technologies.

19. Your GDPR Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request restriction of processing

  • Object to certain processing

  • Receive eligible personal data in a portable format

  • Withdraw consent at any time where processing is based on consent

  • Lodge a complaint with a competent supervisory authority

Some rights may be subject to legal limitations or retention obligations.

To exercise your privacy rights, contact:

support@dalmatiandream.com

We may need to verify your identity before fulfilling certain requests.

20. Croatian Supervisory Authority

If you believe your personal data has been processed in violation of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority.

In Croatia, the competent authority is the Croatian Personal Data Protection Agency (AZOP).

You may also have the right to contact another competent EU supervisory authority depending on your circumstances.

21. Data Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.

However, no internet-connected system can guarantee absolute security.

Users are responsible for protecting their account credentials and should notify us if they believe their account or credentials have been compromised.

22. Children’s Privacy

DD Ad Platform and DD Center are business-oriented software and services and are not intentionally directed at children.

We do not knowingly seek to collect personal information from children through these services.

23. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of external websites.

We recommend reviewing the privacy policy of any third-party service you use.

24. Changes to This Policy

We may update this Privacy & Cookie Policy when our services, technologies or legal obligations change.

The current version will always be published on this page.

The Last updated date at the top of this document indicates when this policy was most recently revised.

25. Contact

For privacy, cookie or personal data questions, contact:

Dalmatian Dream
Split, Croatia
Email: support@dalmatiandream.com

By using our website and services, you acknowledge that you have been informed about the processing described in this Privacy & Cookie Policy.

Where consent is legally required, processing based on consent will occur only after you have made the appropriate choice.