Have a question about DD Ad Platform?
We’re here to help.
Whether you need technical assistance, have a question about DD Ad Platform PRO, or want to discuss licensing or another business matter, you can contact us using the appropriate details below.
Technical Support
For questions about installation, configuration or technical issues with DD Ad Platform, contact:
To help us resolve technical issues faster, please include:
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DD Ad Platform version
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WordPress version
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PHP version
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A short description of the problem
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Steps required to reproduce the issue
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Relevant error messages, if available
Please do not send WordPress passwords, server passwords, API credentials, license keys or other sensitive information by email.
Sales & Licensing
For questions regarding DD Ad Platform PRO, licensing or commercial use, contact us through the available contact channels.
Existing customers should include their order information when appropriate, but should never send their full payment details.
Bug Reports
Found something that isn’t working correctly?
Please describe what happened, what you expected to happen and the steps necessary to reproduce the problem.
Screenshots can be helpful when reporting interface or display issues.
Feature Requests
We welcome suggestions that can make DD Ad Platform better.
If there is a feature you would like to see in a future release, send us a short description of your use case and how the proposed feature would improve your workflow.
Response Time
We aim to respond to support and business inquiries as quickly as possible.
Response times may vary depending on the complexity of the request and current support volume.
Dalmatian Dream
DD Ad Platform is developed and maintained by Dalmatian Dream.
Split, Croatia
Email: support@dalmatiandream.com